Coleg Sir Gâr’s Business Development Innovation team are currently working with Cerebra, a charity improving the lives of children with neurological conditions.
Through the college team, who support businesses and organisations with training solutions, Cerebra is providing their staff with accredited City & Guilds training in telesales and ILM management, delivered by Coleg Sir Gâr and funded through Welsh Government support.
Jemma Parsons, business development officer at Coleg Sir Gâr said: “Cerebra felt it was important to provide telesales staff with accredited training as they are instrumental to the organisation and its funding.”
Kelly Gadd, head of HR and corporate affairs at Cerebra, said: "Coleg Sir Gâr has been Cerebra's main training provider this year and the results have been inspiring.
“Our telephone marketing staff have received training in telesales, ensuring that they reach the required standard and achieve improved credibility and results when contacting supporters.
“The course has been interesting and challenging and Coleg Sir Gâr have made accessing the course straightforward.
“Our marketing staff are receiving training in social media and digital marketing and feedback suggests that in addition to learning new techniques, their ways of thinking have also been challenged, making them consider the way that they work from different perspectives.
“We are delighted with the results of the training so far, and look forward to continuing our training relationship with Coleg Sir Gâr."
To find out more about business training contact Jemma Parsons, Business Development Officer on jemma.parsons@colegsirgar.ac.uk or 01554 748344.
Picture: Cerebra staff